Eliminate the guesswork with
ViVID™ Service Mapping

See how Virima's Visual Impact Display (ViVID™) helps you:

  • recover faster from service disruptions
  • take the risk out of change
  • focus on the most pressing security concerns
  • ensure your business continuity plan is the right one
  • be ready for a day you hope will never come

Brands around the globe trust Virima as they manage and modernize their IT infrastructure

ViVID™ Service Mapping delivers 
end-to-end service visibility

Here is what our clients have said about us!

With Virima Discovery and Service Mapping, you gain critical insights into your business continuity model to quickly restore business critical services that are most impactful to your users and customers.

Robert Hanson,
Information Technology Director at The First Bank

Explore Virima Business Service & Application Dependency Mapping Features

Mapping Made Easy with Automated Discovery

  • Virima Discovery provides the CMDB with several data points to compile asset relationships and application dependencies.
  • Virima CMDB compiles the data into various Business Service Maps (BSMs).
  • ViVID service mapping is as easy as naming the service and pointing it to a logical starting point such as an app or web server and all of their relationships become part of the service map.
  • Any change to the CMDB data is automatically reflected in the service map.

Dynamic Visualizations of Complex CMDB Relationships

  • CMDB Application dependency mapping (ADM).
  • Holistic infrastructure and network map views.
  • Communication view to show flow and port numbers of host-to-host communications.
  • DevOps-style service topology views.


Map Any Service

  • If the service runs as an application, website, or combination of the two, application dependency mapping tools by Virima will help you map them.
  • Leverage the ability to map on-premise, cloud-based, and hybrid services as well.
  • Business service dependency mapping is available for major applications such as “Epic” and “payroll”.
  • ViVID allows the mapping of abstract business services consisting of many apps like “order entry” or “HR”.



Reduce the risk of change

  • Use application dependency maps to identify what could be impacted during change windows or if something could go wrong as a result of the change.
  • Identify and coordinate with necessary stakeholders and involve in the change approval process.
  • With ITSM integration, service maps display which service assets have changes pending and which have recently received changes.
  • Quickly find out who to contact if a recent change appears to cause a service disruption.


Recover from outages faster

  • Integrate with system monitoring tools to automatically display alerts that could impact service availability before the effects are felt.
  • ITSM integration displays which business services and service assets have open incidents.
  • Quickly identify root causes of service interruptions by seeing which service assets have open incidents and recent changes. “What changed?” scenario.
  • Clicking “re-scan now” triggers a real-time scan of only the mapped service assets to confirm everything is online and allows you to check for any unapproved or undocumented changes.


Prioritize vulnerability remediation

  • Identify the most relevant-to-you, high-impact, high-likelihood vulnerabilities that can cause potential risk to your business, workforce, and customers.
  • Address risk-based prioritization of the vulnerabilities inherent in your digital systems, including software, hardware, and infrastructure, with Virima VIVID Service Mapping.
  • Add an extra layer of protection, giving you the power to remediate and mitigate IT security flaws on an ongoing basis.
  • Generate visual reports and dashboards on vulnerability trends for relevant stakeholders.



Consumable and personalized

  • Virima’s service mapping tools enable you to create filters to focus only on the asset types that matter to you.
  • Organize asset icons in any order you prefer and the connecting lines automatically follow.
  • Save, share, export, and print customized business service management (BSM) views.
  • Assign meaningful names to asset relationships for a clearer understanding of service mapping relationships and application dependencies.
  • Color coding depicts the nature of asset-to-asset relationships for easier comprehension.


Additional features

  • Stay abreast of any changes occurring across services, applications, compute platforms, networks, and storage.
  • Use ViVID to confirm the completeness of the CMDB by ensuring no relationships exist with non-CMDB assets.
  • Identify suspect communications with external systems.
  • Quickly identify critical service assets and single points of failure.
  • Leverage discovery and dependency mapping and ITSM integration with ServiceNowCherwell, and Jira.


Request a demo and talk to a ViVID™ Service Mapping expert today!